Success Stories
Change Management Tools & Workshops
View Change Management Tools & Workshops Service PageHealthcare
A large, community healthcare system faced rapid change driven by external requirements, internal demands and patient population needs. Organizational leadership recognized the importance proactively managing the change to ensure that individual patient experiences improved, costs controlled and overall population health enhanced.
A partner with Harmonic Systems Consulting (HSC) worked with leadership to create conditions conducive to effective Organizational Change Management.
Our partner successfully helped the client’s leadership team navigate complex governance challenges, while also helping the organization to overcome complex issues of over-utilization in a fiercely competitive healthcare market. The client adopted organization wide culture assessment and change projects using lean methodologies, combined with tools of appreciative inquiry, facilitating a shift towards new collaborative models of care and shared governance.
The HSC partner’s strategic implementation of effective change management practices eventually helped the community healthcare system to remain financially viable and thrive in a paradigm of patient-centered care.
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